{"id":45440,"date":"2025-03-17T15:20:02","date_gmt":"2025-03-17T12:20:02","guid":{"rendered":"https:\/\/hyperpower.com.tr\/?page_id=45440"},"modified":"2026-08-11T12:11:51","modified_gmt":"2026-08-11T09:11:51","slug":"teslimat-ve-iade","status":"publish","type":"page","link":"https:\/\/hyperpower.com.tr\/en\/teslimat-ve-iade\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"45440\" class=\"elementor elementor-45440\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d2a3419 e-flex e-con-boxed cmsmasters-block-default e-con e-parent\" data-id=\"1d2a3419\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c46ac15 cmsmasters-block-default cmsmasters-sticky-default elementor-widget elementor-widget-text-editor\" data-id=\"5c46ac15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"text-decoration: underline;\"><strong>TESL\u0130MAT VE \u0130ADE KO\u015eULLARI<\/strong><\/span><\/h5><h5><strong>1 \u2013 SATICIYA \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER<\/strong><\/h5><p><span style=\"text-decoration: underline;\">SATICI:<\/span><br \/>\u00dcnvan\u0131: ELS Pharma Kozmetik G\u0131da Sanayi Ticaret Limited \u015eirketi<br \/>Adres: Atat\u00fcrk Cad. EGS Business Park B2 Blok No.12 Zemin Kat No.15 Bak\u0131rk\u00f6y \u0130st.<\/p><p><span style=\"text-decoration: underline;\">Telefon:<\/span> 0850 885 07 88<br \/><span style=\"text-decoration: underline;\">Whatsapp:<\/span> 0545 887 49 77<br \/><span style=\"text-decoration: underline;\">E-posta:<\/span> info@elspharma.com.tr<\/p><h5><strong>2 \u2013 S\u00d6ZLE\u015eME KONUSU MAL, M\u0130KTARI VE SATI\u015e BEDEL\u0130NE \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER<\/strong><\/h5><p>[alinan_urunler]<\/p><h5><strong>3 \u2013 TESL\u0130MAT, \u00d6DEME, \u0130ADE VE \u015e\u0130KAYETLERE \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER<\/strong><\/h5><ol><li>a) S\u00f6zle\u015fme konusu Mal, yasal 30 g\u00fcnl\u00fck s\u00fcre a\u015f\u0131lmamak ko\u015fulu ile T\u00dcKET\u0130C\u0130\u2019ye veya \u0130NTERNET S\u0130TES\u0130\u2019nde g\u00f6sterdi\u011fi adresteki \u00fc\u00e7\u00fcnc\u00fc ki\u015fi\/kurulu\u015fa a\u015fa\u011f\u0131da belirtilen esaslarda teslim edilir. SATICI, Mal(lar)\u2019\u0131, g\u00f6nderileri i\u00e7in anla\u015fmal\u0131 kargo firmas\u0131 arac\u0131l\u0131\u011f\u0131 ile g\u00f6ndermekte ve teslim ettirmektedir. Bu kargo firmas\u0131n\u0131n T\u00dcKET\u0130C\u0130\u2019nin bulundu\u011fu yerde \u015fubesi olmamas\u0131 halinde, T\u00dcKET\u0130C\u0130\u2019nin Mal\u2019\u0131, kargo firmas\u0131n\u0131n, SATICI taraf\u0131ndan bildirilen bir di\u011fer yak\u0131n \u015fubesinden teslim almas\u0131 gerekmektedir.<\/li><li>b) Genel olarak ve aksi a\u00e7\u0131k\u00e7a belirtilmedi\u011fi s\u00fcrece teslimat masraflar\u0131 (kargo \u00fccreti vb.) T\u00dcKET\u0130C\u0130\u2019ye aittir. SATICI, sat\u0131\u015f an\u0131nda y\u00fcr\u00fctt\u00fc\u011f\u00fc ve \u0130NTERNET S\u0130TES\u0130\u2019nde \u015fartlar\u0131n\u0131 ilan etti\u011fi kampanyalara ba\u011fl\u0131 olarak s\u00f6z konusu teslimat masraflar\u0131n\u0131n tamam\u0131n\u0131 ya da bir k\u0131sm\u0131n\u0131 T\u00dcKET\u0130C\u0130\u2019ye yans\u0131tmayabilir. Cayma hakk\u0131n\u0131n sipari\u015f konusu Mal(lar)\u2019\u0131n tamam\u0131 i\u00e7in kullan\u0131ld\u0131\u011f\u0131 haller ile bir k\u0131sm\u0131 i\u00e7in kullan\u0131ld\u0131\u011f\u0131 durumlarda (T\u00dcKET\u0130C\u0130\u2019n\u0131n istifade etti\u011fi) SATICI \u00fccretsiz kargo (teslim) kampanyas\u0131 asgari al\u0131\u015fveri\u015f tutar\u0131n\u0131n alt\u0131na d\u00fc\u015f\u00fclmesi halinde, kampanya kapsam\u0131nda tahsil edilmemi\u015f teslim\/kargo bedelinin tamam\u0131 T\u00dcKET\u0130C\u0130\u2019ye iade edilecek tutardan mahsup edilerek tahsil olunur (T\u00dcKET\u0130C\u0130\u2019nin teslim\/kargo \u00fccreti \u00f6dedi\u011fi hallerde bu \u00fccret iade olunur).<\/li><li>c) Mal(lar)\u2019\u0131n teslimat\u0131 an\u0131nda T\u00dcKET\u0130C\u0130\u2019nin adresinde bizatihi bulunmamas\u0131 ve adresteki ki\u015filerin teslimat\u0131 kabul etmemesi durumunda SATICI, bu husustaki edimini yerine getirmi\u015f kabul edilecektir. Adreste teslim alacak bir kimsenin olmamas\u0131 durumunda kargo firmas\u0131 ile temas kurarak Mal(lar)\u2019\u0131n sevkiyat\u0131n\u0131 takip etmek T\u00dcKET\u0130C\u0130\u2019nin sorumlulu\u011fundad\u0131r. Mal, T\u00dcKET\u0130C\u0130\u2019den ba\u015fka bir ki\u015fi\/kurulu\u015fa teslim edilecek ise, teslim edilecek ki\u015fi\/kurulu\u015fun adresinde bulunmamas\u0131 veya teslimat\u0131 kabul etmemesinden SATICI sorumlu tutulamaz. Bu hallerde T\u00dcKET\u0130C\u0130\u2019nin Mal\u2019\u0131 ge\u00e7 teslim almas\u0131ndan kaynaklanan her t\u00fcrl\u00fc zarar ile Mal\u2019\u0131n kargo \u015firketinde beklemi\u015f olmas\u0131 ve\/veya kargonun SATICI\u2019ya iade edilmesinden dolay\u0131 olu\u015fan giderler de T\u00dcKET\u0130C\u0130\u2019ye aittir.<\/li><li>d) T\u00dcKET\u0130C\u0130, Mal\u2019\u0131 teslim ald\u0131\u011f\u0131 anda kontrol etmekle ve Mal\u2019da kargodan kaynaklanan bir sorun g\u00f6rd\u00fc\u011f\u00fcnde, Mal\u2019\u0131 kabul etmemek ve kargo firmas\u0131 yetkilisine tutanak tutturmakla sorumludur. Aksi halde SATICI sorumluluk kabul etmeyecektir.<\/li><li>e) T\u00dcKET\u0130C\u0130\u2019nin, SATICI taraf\u0131ndan aksi yaz\u0131l\u0131 \u00f6ng\u00f6r\u00fclmemi\u015f ise, Mal\u2019\u0131 teslim almadan \u00f6nce bedelini tamamen \u00f6demi\u015f olmas\u0131 gerekir. Pe\u015fin sat\u0131\u015flarda teslimattan \u00f6nce Mal bedeli SATICI\u2019ya tamamen \u00f6denmedi\u011fi, taksitli sat\u0131\u015flarda vadesi gelen taksit tutar\u0131 tediye edilmedi\u011fi takdirde SATICI, tek tarafl\u0131 olarak s\u00f6zle\u015fmeyi iptal edebilir ve Mal\u2019\u0131 teslim etmeyebilir. Mal teslimat\u0131 sonras\u0131nda herhangi bir sebepten dolay\u0131, i\u015flem yap\u0131lan kredi kart\u0131n\u0131n ait oldu\u011fu Banka\/finansman kurumunun Mal bedelini SATICI\u2019ya \u00f6dememesi ya da \u00f6dedi\u011fi bedeli geri talep etmesi halinde, Mal en ge\u00e7 3 g\u00fcn i\u00e7inde T\u00dcKET\u0130C\u0130 taraf\u0131ndan SATICI\u2019ya iade edilir. Mal bedelinin \u00f6denmemesi T\u00dcKET\u0130C\u0130\u2019nin bir kusurundan veya ihmalinden kaynaklan\u0131yor ise kargo masraflar\u0131 T\u00dcKET\u0130C\u0130 taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r. SATICI\u2019n\u0131n iadeyi kabul etmeksizin Mal bedeli alaca\u011f\u0131n\u0131 takip dahil di\u011fer t\u00fcm akdi\/kanuni haklar\u0131 ayr\u0131ca ve her h\u00e2l\u00fck\u00e2rda sakl\u0131d\u0131r. Teredd\u00fcte mahal vermemek bak\u0131m\u0131ndan; T\u00dcKET\u0130C\u0130\u2019nin sat\u0131\u015f bedelini, bankalardan (finansman kurulu\u015flar\u0131 dahil) sahip oldu\u011fu kredi kart\u0131, taksit kart v.b. ile \u00f6dedi\u011fi hallerde, bu kartlar\u0131n sa\u011flad\u0131\u011f\u0131 t\u00fcm imkanlar do\u011frudan kart\u0131 veren kurulu\u015f\u00e7a sa\u011flanm\u0131\u015f kredi ve\/veya taksitli \u00f6deme imkanlar\u0131d\u0131r; bu \u00e7er\u00e7evede ger\u00e7ekle\u015fen ve SATICI\u2019n\u0131n bedelini defaten tahsil etti\u011fi Mal sat\u0131\u015flar\u0131 i\u015fbu S\u00f6zle\u015fme\u2019nin taraflar\u0131 y\u00f6n\u00fcnden kredili veya taksitli sat\u0131\u015f de\u011fildir, pe\u015fin sat\u0131\u015ft\u0131r. SATICI\u2019n\u0131n kanunen taksitle sat\u0131\u015f say\u0131lan hallerdeki yasal haklar\u0131 (taksitlerin \u00f6denmemesi halinde s\u00f6zle\u015fmeyi fesih ve\/veya kalan borcun t\u00fcm\u00fcn\u00fcn temerr\u00fct faizi ile birlikte \u00f6denmesini talep haklar\u0131 dahil) ilgili mevzuat \u00e7er\u00e7evesinde mevcut ve sakl\u0131d\u0131r. T\u00dcKET\u0130C\u0130\u2019nin temerr\u00fcd\u00fc durumunda y\u00fcr\u00fcrl\u00fckteki kanunlar\u0131n \u00f6ng\u00f6rd\u00fc\u011f\u00fc \u015fekilde ayl\u0131k oranda temerr\u00fct faizi tatbik edilir.<\/li><li>f) Mal\u2019\u0131n normal sat\u0131\u015f\/teslimat ko\u015fullar\u0131 d\u0131\u015f\u0131nda ola\u011fan\u00fcst\u00fc durumlar (hava muhalefeti, yo\u011fun trafik, deprem, sel, yang\u0131n gibi) nedeni ile yasal azami 30 g\u00fcnl\u00fck s\u00fcre zarf\u0131nda teslim edilememesi s\u00f6z konusu ise, SATICI teslimat ile ilgili olarak T\u00dcKET\u0130C\u0130\u2019yi bilgilendirir. Bu durumda T\u00dcKET\u0130C\u0130 sipari\u015fi iptal edebilir, benzer bir mal sipari\u015f edebilir veya ola\u011fan\u00fcst\u00fc durum sonuna kadar bekleyebilir.<\/li><li>g) SATICI S\u00f6zle\u015fme konusu Mal\u2019\u0131 tedarik edemeyece\u011finin anla\u015f\u0131lmas\u0131 halinde, bu durumu \u00f6\u011frendi\u011fi tarihten itibaren \u00fc\u00e7 (3) g\u00fcn i\u00e7inde a\u00e7\u0131k bir \u015fekilde T\u00dcKET\u0130C\u0130\u2019yi kanuna uygun y\u00f6ntemle bilgilendirmek ve s\u00f6zl\u00fc\/yaz\u0131l\u0131 onay\u0131n\u0131 almak kayd\u0131yla, e\u015fit kalite\/fiyatta ba\u015fka bir mal\/hizmeti tedarik edebilir ve S\u00f6zle\u015fme konusu taahh\u00fcd\u00fcn\u00fc bu suretle yerine getirmi\u015f say\u0131l\u0131r. T\u00dcKET\u0130C\u0130 s\u00f6z konusu onay\u0131 verip vermemekte her bak\u0131mdan serbesttir ve onay vermedi\u011fi hallerde sipari\u015f iptaline (S\u00f6zle\u015fme feshine) ili\u015fkin akdi\/kanuni h\u00fck\u00fcmler uygulan\u0131r.<\/li><li>h) S\u00f6zle\u015fme veya kanuna uygun caymalar dahil sipari\u015f iptallerinde ve S\u00f6zle\u015fme fesihlerinde, Mal bedeli tahsil edilmi\u015f ise, azami 14 g\u00fcn i\u00e7inde T\u00dcKET\u0130C\u0130\u2019ye iade edilir. \u0130ade T\u00dcKET\u0130C\u0130\u2019nin SATICI\u2019ya Mal bedeli tediyesinde kulland\u0131\u011f\u0131 \u00f6deme arac\u0131na uygun bir \u015fekilde yap\u0131l\u0131r. Kredi kart\u0131 ile \u00f6demelerde iade i\u015flemi T\u00dcKET\u0130C\u0130 kredi kart\u0131na iade sureti ile yap\u0131l\u0131r ve Mal tutar\u0131, sipari\u015fin T\u00dcKET\u0130C\u0130 taraf\u0131ndan iptal edilmesinden sonra ayn\u0131 s\u00fcrede ilgili bankaya iade edilir; bu tutar\u0131n bankaya iadesi i\u015fleminin SATICI taraf\u0131ndan yap\u0131lmas\u0131ndan sonra T\u00dcKET\u0130C\u0130 hesaplar\u0131na yans\u0131mas\u0131 tamamen banka i\u015flem s\u00fcreci ile ilgili oldu\u011fundan, T\u00dcKET\u0130C\u0130 olas\u0131 gecikmeler i\u00e7in SATICI\u2019n\u0131n herhangi bir \u015fekilde m\u00fcdahalesi ve sorumluluk \u00fcstlenmesinin m\u00fcmk\u00fcn olamayaca\u011f\u0131n\u0131 \u015fimdiden kabul eder. Kap\u0131dan \u00f6deme ile havale\/EFT \u00f6deme se\u00e7eneklerinde iade i\u015flemi, T\u00dcKET\u0130C\u0130\u2019den banka hesap bilgileri istenerek, T\u00dcKET\u0130C\u0130\u2019nin belirtti\u011fi hesaba (hesab\u0131n fatura adresindeki ki\u015finin ad\u0131na veya kullan\u0131c\u0131 \u00fcyenin ad\u0131na olmas\u0131 \u015fartt\u0131r) havale ve EFT \u015feklinde yap\u0131l\u0131r. SATICI\u2019n\u0131n iade edilecek bedel i\u00e7in, bu S\u00f6zle\u015fme ve kanundan do\u011fan mahsup, indirim ve tenzilat haklar\u0131 vard\u0131r ve sakl\u0131d\u0131r. S\u00f6zle\u015fme\u2019nin SATICI\u2019n\u0131n edimini ifa etmemesinden \u00f6t\u00fcr\u00fc T\u00dcKET\u0130C\u0130 taraf\u0131ndan feshedildi\u011fi hallere ili\u015fkin T\u00dcKET\u0130C\u0130 kanuni haklar\u0131 da sakl\u0131 ve mevcuttur.<\/li><li>i) T\u00dcKET\u0130C\u0130 Mal ve sat\u0131\u015fla ilgili talep ve \u015fikayetlerini, bu Form\u2019un 1. maddesindeki ileti\u015fim kanallar\u0131n\u0131 kullanarak, SATICI\u2019ya s\u00f6zl\u00fc veya yaz\u0131l\u0131 \u015fekilde iletebilir.<\/li><\/ol><h5><strong>4 \u2013 CAYMA HAKKINA \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER<\/strong><\/h5><ol><li>a) T\u00dcKET\u0130C\u0130 Mal\u2019\u0131 teslim ald\u0131\u011f\u0131 tarihten itibaren ond\u00f6rt (14) g\u00fcn i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin bu S\u00f6zle\u015fme\u2019den cayma hakk\u0131na sahiptir. Cayma hakk\u0131 s\u00fcresi, T\u00dcKET\u0130C\u0130\u2019nin veya T\u00dcKET\u0130C\u0130 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin Mal\u2019\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn ba\u015flar. Ancak T\u00dcKET\u0130C\u0130, s\u00f6zle\u015fmenin kurulmas\u0131ndan Mal\u2019\u0131n teslimine kadar olan s\u00fcre i\u00e7inde de cayma hakk\u0131n\u0131 kullanabilir. Tek sipari\u015f konusu olup ayr\u0131 ayr\u0131 teslim edilen Mallar\u2019da, T\u00dcKET\u0130C\u0130\u2019nin veya T\u00dcKET\u0130C\u0130 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin son Mal\u2019\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn; birden fazla par\u00e7adan olu\u015fan Mallar\u2019da, T\u00dcKET\u0130C\u0130\u2019nin veya T\u00dcKET\u0130C\u0130 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin son par\u00e7ay\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn; belirli bir s\u00fcre boyunca Mal\u2019\u0131n d\u00fczenli tesliminin yap\u0131ld\u0131\u011f\u0131 s\u00f6zle\u015fmelerde, T\u00dcKET\u0130C\u0130\u2019nin veya T\u00dcKET\u0130C\u0130 taraf\u0131ndan belirlenen \u00fc\u00e7\u00fcnc\u00fc ki\u015finin ilk Mal\u2019\u0131 teslim ald\u0131\u011f\u0131 g\u00fcn esas al\u0131n\u0131r.<\/li><li>b) Cayma hakk\u0131 kullan\u0131m\u0131 m\u00fcmk\u00fcn olan hallerde, T\u00dcKET\u0130C\u0130, cayma s\u00fcresi i\u00e7inde Mal\u2019\u0131, i\u015fleyi\u015fine ve kullan\u0131m talimatlar\u0131na uygun bir \u015fekilde kullanmad\u0131\u011f\u0131 takdirde meydana gelen de\u011fi\u015fiklik ve bozulmalardan kanun gere\u011fi sorumludur. Buna g\u00f6re, cayma tarihine kadarki s\u00fcre\u00e7te Mal\u2019\u0131n kullan\u0131m talimatlar\u0131na ve i\u015fleyi\u015fine uygun bir \u015fekilde kullan\u0131lmamas\u0131ndan \u00f6t\u00fcr\u00fc de\u011fi\u015fiklik veya bozulma olursa T\u00dcKET\u0130C\u0130 cayma hakk\u0131n\u0131 kaybeder, jelatini\/\u00fcr\u00fcn kapa\u011f\u0131 a\u00e7\u0131lm\u0131\u015f ve kullan\u0131lm\u0131\u015f \u00fcr\u00fcnlerde Cayma Hakk\u0131 kullan\u0131m\u0131 sa\u011flanmamaktad\u0131r; SATICI taraf\u0131ndan kabul edildi\u011fi hallerde, iade edilecek Mal bedelinden de\u011fi\u015fiklik\/bozulma kadar indirim yap\u0131l\u0131r.<\/li><li>c) Cayma hakk\u0131 bulunan hallerde T\u00dcKET\u0130C\u0130\u2019nin cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131na dair a\u00e7\u0131k bir bildirimi yasal 14 g\u00fcnl\u00fck s\u00fcre i\u00e7inde SATICI\u2019ya y\u00f6neltmi\u015f info@elspharma.com.tr adresine veya \u0130ade Formu\u2019nu doldurarak yaz\u0131l\u0131 olarak iletmi\u015f) olmas\u0131 yeterlidir. S\u00f6z konusu hakk\u0131n s\u00fcresi i\u00e7erisinde kullan\u0131lmas\u0131 durumunda, Mal\u2019\u0131n azami on (10) g\u00fcn i\u00e7erisinde, SATICI\u2019n\u0131n yukar\u0131daki adresine g\u00f6nderilmesi zorunludur. Anla\u015fmal\u0131 kargo firmalar\u0131 Aras Kargo firmas\u0131d\u0131r \u00fcr\u00fcn g\u00f6nderimi \u00f6ncesinde firmam\u0131z ile ba\u011flant\u0131ya ge\u00e7erek iade kodu al\u0131nmas\u0131 zorunludur. Mal, anla\u015fmal\u0131 kargo firmalar\u0131ndan hangisiyle geldiyse, mal iadeleri i\u00e7in o firma kullan\u0131lmal\u0131d\u0131r. Mal\u2019\u0131 kendisine teslim eden kargo firmas\u0131yla iade etti\u011fi takdirde T\u00dcKET\u0130C\u0130\u2019den masraf al\u0131nmaz. T\u00dcKET\u0130C\u0130\u2019nin Mal\u2019\u0131 kendisine teslim eden kargo firmas\u0131 haricinde bir kargo firmas\u0131yla g\u00f6ndermesi halinde g\u00f6nderi \u00fccreti T\u00dcKET\u0130C\u0130\u2019ye ait olacakt\u0131r. \u0130ade i\u015fleminde Mal\u2019\u0131n kutusu, ambalaj\u0131, varsa standart aksesuarlar\u0131 ile birlikte eksiksiz ve hasars\u0131z olarak teslim edilmesi gerekmektedir; T\u00dcKET\u0130C\u0130\u2019ye teslim edilen fatura asl\u0131n\u0131n iadesi zorunludur. Faturas\u0131 kurumlar (t\u00fczel ki\u015filer) ad\u0131na d\u00fczenlenen sipari\u015f iadeleri, \u0130ade Faturas\u0131 kesilmedi\u011fi takdirde kabul edilmeyecektir.<\/li><li>d) Yukar\u0131da belirtilen gereklerin T\u00dcKET\u0130C\u0130 taraf\u0131ndan yerine getirilmesi kayd\u0131 ile, cayma bildiriminin SATICI\u2019ya ula\u015ft\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7inde, Mal bedeli ve varsa Mal\u2019\u0131n T\u00dcKET\u0130C\u0130\u2019ye teslim masraflar\u0131 T\u00dcKET\u0130C\u0130\u2019ye, Mal\u2019\u0131 sat\u0131n al\u0131rken kulland\u0131\u011f\u0131 \u00f6deme arac\u0131na uygun bir \u015fekilde iade edilir.<\/li><li>e) T\u00dcKET\u0130C\u0130\u2019nin Mal(lar)\u2019a ili\u015fkin cayma s\u00fcresi sonras\u0131ndaki kanuni haklar\u0131\/sorumluluklar\u0131 ile SATICI\u2019n\u0131n T\u00dcKET\u0130C\u0130\u2019den olan, \u00f6d\u00fcl puanlar\u0131na, hediye \u00e7eklerine ve bedelsiz imkanlara ili\u015fkin bulunanlar\u0131 da kapsamak \u00fczere akdi ve kanuni tahsil\/mahsup haklar\u0131 dahil hak ve y\u00fck\u00fcml\u00fcl\u00fckleri ayr\u0131ca mevcut ve ge\u00e7erlidir.<\/li><\/ol><h5><strong>5 \u2013 CAYMA HAKKININ \u0130ST\u0130SNALARINA \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER<\/strong><\/h5><p>Kanunen \u015fu mal\/hizmetlere ili\u015fkin s\u00f6zle\u015fmelerde, kullan\u0131lmam\u0131\u015f\/istifade edilmemi\u015f olsa dahi, cayma hakk\u0131 bulunmamaktad\u0131r: a) fiyat\u0131 finansal piyasalardaki dalgalanmalara ba\u011fl\u0131 olarak de\u011fi\u015fen ve sat\u0131c\u0131\/sa\u011flay\u0131c\u0131n\u0131n kontrol\u00fcnde olmayan mal veya hizmetler, b) T\u00dcKET\u0130C\u0130\u2019nin \u00f6zel istekleri veya onun ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan mallar (\u00fczerinde de\u011fi\u015fiklik ya da ilaveler yap\u0131larak ki\u015fiye\/ki\u015fisel ihtiya\u00e7lara \u00f6zel hale getirilenler, T\u00dcKET\u0130C\u0130 sipari\u015fine istinaden yurt i\u00e7inden veya d\u0131\u015f\u0131ndan ithal\/temin edilen \u00f6zel mallar dahil), c) \u00e7abuk bozulabilen veya son kullanma tarihi ge\u00e7ebilecek mallar, d) tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f ve iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan mallar, e) tesliminden sonra ba\u015fka mallarla kar\u0131\u015fan ve do\u011fas\u0131 gere\u011fi ayr\u0131\u015ft\u0131r\u0131lmas\u0131 m\u00fcmk\u00fcn olmayan mallar, f) ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f kitap, CD, DVD, ses ve g\u00f6r\u00fcnt\u00fc kay\u0131tlar\u0131, yaz\u0131l\u0131mlar vb. dijital i\u00e7erikli her t\u00fcrl\u00fc mallar ile bilgisayar sarf malzemeleri, g) abonelik s\u00f6zle\u015fmesi kapsam\u0131nda sa\u011flananlar d\u0131\u015f\u0131nda, gazete ve dergi gibi s\u00fcreli yay\u0131nlar, h) belirli bir tarihte veya d\u00f6nemde yap\u0131lmas\u0131 gereken, konaklama, e\u015fya ta\u015f\u0131ma, araba kiralama, yiyecek, i\u00e7ecek tedariki ve e\u011flence veya dinlenme amac\u0131yla yap\u0131lan bo\u015f zaman\u0131n de\u011ferlendirilmesi hizmeti, i) elektronik ortamda an\u0131nda ifa edilen t\u00fcm hizmetler ve t\u00fcketiciye an\u0131nda teslim edilen her t\u00fcrl\u00fc gayri maddi mallar, j) T\u00dcKET\u0130C\u0130 onay\u0131 ile cayma hakk\u0131 s\u00fcresi i\u00e7inde ifas\u0131na ba\u015flanan hizmetler, k) genel olarak ilgili mevzuat uyar\u0131nca mesafeli sat\u0131\u015f kapsam\u0131 d\u0131\u015f\u0131nda kabul edilen di\u011fer mal\/hizmetler ile T\u00dcKET\u0130C\u0130\u2019nin ticari\/mesleki ama\u00e7la sat\u0131n alma yapt\u0131\u011f\u0131 haller.<\/p><h5><strong>6 \u2013 T\u00dcKET\u0130C\u0130\u2019N\u0130N KANUN\u0130 BA\u015eVURU YOLLARI VE YETK\u0130L\u0130 YARGI MERC\u0130LER\u0130NE \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER<\/strong><\/h5><p>Mesafeli S\u00f6zle\u015fme\u2019den do\u011fabilecek uyu\u015fmazl\u0131klarda, G\u00fcmr\u00fck ve Ticaret Bakanl\u0131\u011f\u0131\u2019nca yasa gere\u011fi her y\u0131l belirlenen\/ilan edilen parasal s\u0131n\u0131rlar d\u00e2hilinde \u0130l ve \u0130l\u00e7e T\u00fcketici Hakem Heyetleri, bu s\u0131n\u0131rlar\u0131 a\u015fan durumlarda T\u00fcketici Mahkemeleri g\u00f6revli\/yetkilidir. T\u00dcKET\u0130C\u0130, bu \u00e7er\u00e7evede, kendisinin veya dilerse SATICI\u2019n\u0131n yerle\u015fim yerindeki (ikametgah\u0131ndaki) Hakem Heyetleri ve T\u00fcketici Mahkemeleri\u2019ne ba\u015fvurabilir.<\/p><h5><strong>7 \u2013 D\u0130\u011eER B\u0130LG\u0130LER<\/strong><\/h5><p>ALICI i\u015fbu \u00d6n Bilgilendirme Formu\u2019nu elektronik ortamda okuyup onaylad\u0131ktan sonra verdi\u011fi sipari\u015fin \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc alt\u0131na girdi\u011fini kabul eder. Bu Form, ALICI ve SATICI aras\u0131nda Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi ile birlikte ba\u011flay\u0131c\u0131 olarak uygulan\u0131r.<\/p><p><span style=\"text-decoration: underline;\">SATICI:<\/span> ELS Pharma Kozmetik G\u0131da Sanayi Limited \u015eirketi<\/p><p><span style=\"text-decoration: underline;\">ALICI:<\/span> [alici_adi]<\/p><p><span style=\"text-decoration: underline;\">Tarih:<\/span> [tarih]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>TESL\u0130MAT VE \u0130ADE KO\u015eULLARI 1 \u2013 SATICIYA \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER SATICI:\u00dcnvan\u0131: ELS Pharma Kozmetik G\u0131da Sanayi Ticaret Limited \u015eirketiAdres: Atat\u00fcrk Cad. EGS Business Park B2 Blok No.12 Zemin Kat No.15 Bak\u0131rk\u00f6y \u0130st. Telefon: 0850 885 07 88Whatsapp: 0545 887 49 77E-posta: info@elspharma.com.tr 2 \u2013 S\u00d6ZLE\u015eME KONUSU MAL, M\u0130KTARI VE SATI\u015e BEDEL\u0130NE \u0130L\u0130\u015eK\u0130N B\u0130LG\u0130LER [alinan_urunler] 3 \u2013&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-45440","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/pages\/45440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/comments?post=45440"}],"version-history":[{"count":15,"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/pages\/45440\/revisions"}],"predecessor-version":[{"id":50021,"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/pages\/45440\/revisions\/50021"}],"wp:attachment":[{"href":"https:\/\/hyperpower.com.tr\/en\/wp-json\/wp\/v2\/media?parent=45440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}